Rate your Ride: Physical prototyping for public infrastructure feedback

A Research and Design Proposal

Brainstorming ideas for a system to gather rider feedback

Initial (speculative) evaluation based on three factors: Is the system engaging without being intrusive? Can the system gather data related to the context the user exists in? Will the system be inexpensive to integrate with the current infrastructure? Potential users were then surveyed to estimate likelihood of engagement with the various options. Two options were finally chosen to take forward and prototype.

Diagram for a text-messaging survey system

Diagram for a button interface

Screens for the button interface